Frequently asked questions
Do you ship internationally?
Yes! I can ship internationally from the USA through USPS First Class Package International Service or from México through FedEx.
What payment types do you accept?
Debit or credit card payments are accepted through PayPal.
All prices are listed in US dollars.
Sales tax is collected in the state of Texas.
Do you take custom orders?
Yes! I would love to work with you to create a custom piece.
What is vitreous enamel?
Vitreous enamel is basically powdered glass. It is applied to the surface of the metal, then fired at very high temperatures in a kiln for a few minutes. The powdered glass melts and fuses to the metal, resulting in a beautiful glass coating.
Is steel safe to use?
In Hollow series earrings, the enamel protects the skin from direct contact with metal. For dangling pieces the steel is blackened and sealed with wax. For most people is fine, but I can make the wire section in sterling silver upon request. The posts in all my earrings are always sterling silver and the earnuts are hypoallergenic.
Are the pieces heavy?
Not at all.
How delicate are the steel mesh and enamel pieces?
The combination of steel mesh and enamel makes a pretty strong structure. They work in symbiosis; the mesh by itself bends easily before firing the enamel, once I fire the enamel on it becomes a really strong shape.
How can I clean my jewelry?
Hollow collection pieces can be cleaned with a dry soft brush. If they get dirty with makeup you can wipe it off with a dry cloth. If you need to clean more deeply you can use soap and water. But make sure you dry it quickly. Any water residue that stays for too long will start to develop rust in your pieces. I reccommend drying with a hair dryer or compressed air.
My rubber faded, what can I do?
The results of the process of natural dyeing are never permanent. The rubber colors will fade over time, with regular wear, sun exposure, etc. I reccommend that you store your rubber away from direct sunlight between wearings.
If I order a "ready to ship" piece and a "made to order", will they ship together?
If you place an order including a "Ready to ship" item and a "made to order" they will ship together after the made to order item is finished. If you wish to receive your "Ready to ship" piece sooner, you will have to place two separate orders and pay for two shipping fees.
Do you offer a warranty?
Each piece is crafted with care and attention to detail. I guarantee that with proper care, my jewelry will last you a lifetime. I offer one year warranty on craft defects. The warranty does not cover improper care or abusive use.